Texas Roadhouse Customer Service Phone Number

Texas Roadhouse Customer Service and phone number are based on the company’s “Legendary Service” strategy that focuses on hospitality, friendliness, and guest satisfaction. Upon entering the doors, guests are greeted with warm attention. The staff is specially trained to deliver not just service, but an experience, making each visit both enjoyable and memorable. Whether you dine in, order to-go, or chat with the team online, it strives to go above and beyond. They are also encouraged to provide feedback through surveys and online reviews, so that they can continuously improve.

Texas Roadhouse Customer Service

If something goes wrong during your stay, management will generally move quickly to correct it and will often offer a remedy or apology to make it right. Guests can also submit guest service questions, feedback, or concerns via the company’s website directly to corporate. This customer-first attitude is a large part of the reason why the restaurant has so many loyal customers. Texas Roadhouse Customer Service is not simply about taking your order, but creating an experience as part of the Guest Process so that they feel important and valued. Whether it’s your first or your hundredth visit, you can count on being welcomed like family.

Texas Roadhouse Phone Number

No.City, StateAddressPhone Number
1Dallas, TX11820 Webb Chapel Rd, Dallas, TX 75234(214) 265-1529
2Houston, TX124-B FM 1960 Rd E, Houston, TX 77073(281) 463-6186
3San Antonio, TX16915 San Pedro Ave, San Antonio, TX 78232(210) 699-1110
4Fort Worth, TX5250 Endicott Ave, Fort Worth, TX 76137(817) 232-1133
5Oklahoma City, OK1100 S Meridian Ave, Oklahoma City, OK 73108(405) 947-7427
6Tulsa, OK11111 E 71st St, Tulsa, OK 74133(918) 250-0596
7Kansas City, MO11801 Blue Ridge Blvd, Kansas City, MO 64134(816) 746-7427
8St. Louis, MO2891 S Service Rd, St. Peters, MO 63376(314) 894-6770
9Louisville, KY5005 Shelbyville Rd, Louisville, KY 40207(502) 266-6003
10Lexington, KY3029 Richmond Rd, Lexington, KY 40509(859) 263-5200
11Cincinnati, OH2810 Alexandria Pike, Highland Heights, KY 41076(513) 752-4999
12Columbus, OH1540 Bethel Rd, Columbus, OH 43220(614) 851-7600
13Cleveland, OH6025 Kruse Dr, Solon, OH 44139(440) 845-6620
14Detroit, MI14660 Pardee Rd, Taylor, MI 48180(248) 488-8900
15Grand Rapids, MI3776 Alpine Ave NW, Comstock Park, MI 49321(616) 447-0882
16Chicago, IL9960 Joliet Rd, Countryside, IL 60525(773) 804-0455
17Minneapolis, MN2700 Snelling Ave N, Roseville, MN 55113(763) 391-7427
18Denver, CO10066 W San Juan Way, Littleton, CO 80127(303) 373-4870
19Phoenix, AZ1616 N 75th Ave, Phoenix, AZ 85035(480) 785-7427
20Las Vegas, NV1380 E Craig Rd, North Las Vegas, NV 89030(702) 258-5200
21Los Angeles, CA19071 Golden Valley Rd, Santa Clarita, CA 91387(661) 284-7427
22San Diego, CA10384 Friars Rd, San Diego, CA 92120(619) 280-1223
23Portland, OR10160 SW Washington Square Rd, Tigard, OR 97223(503) 620-1100
24Seattle, WA17770 Southcenter Pkwy, Tukwila, WA 98188(425) 814-8300
25Atlanta, GA1969 Dogwood Dr SE, Conyers, GA 30013(770) 963-5350
26Tyler, TX2101 E SE Loop 323, Tyler, TX 75701(903) 509-0053
27Abilene, TX1381 S Danville Dr, Abilene, TX 79605(325) 691-0509
28Longview, TX320 E Loop 281, Longview, TX 75605(903) 663-0777
29San Marcos, TX1502 IH 35 S, San Marcos, TX 78666(512) 353-7427
30College Station, TX1601 University Dr E, College Station, TX 77840(979) 268-0558
31Miramar, FL3241 SW 160th Ave, Miramar, FL 33027(954) 499-3391
32Greece, NY3150 W Ridge Rd, Rochester, NY 14626(585) 227-0677
33Hamilton, NJ1255 Whitehorse Mercerville Rd, Hamilton, NJ 08619(609) 586-4646
34Hamilton, OH1755 Ohio 4, Hamilton, OH 45015(513) 863-1500
35Hanover, PA179 Eisenhower Dr, Hanover, PA 17331(717) 633-2340
36Greenwood, IN911 Greenwood Springs Dr, Greenwood, IN 46143(317) 888-5300
37Indianapolis, IN9111 E 71st St, Indianapolis, IN 46256(317) 841-9440
38Nashville, TN1039 Glenbrook Way, Hendersonville, TN 37075(615) 822-8003
39Birmingham, AL60 S Colonial Dr, Alabaster, AL 35007(205) 620-6611
40Charlotte, NC1389 Concord Pkwy N, Concord, NC 28025(704) 979-3090
41Raleigh, NC11440 Capital Blvd, Wake Forest, NC 27587(919) 570-7427
42Charleston, SC7401 Northside Dr, North Charleston, SC 29420(843) 572-8100
43Jacksonville, FL4578 Tropea Way, Jacksonville, FL 32246(904) 998-9700
44Orlando, FL1150 Blackwood Ave, Ocoee, FL 34761(407) 253-4224
45Tampa, FL5410 E Busch Blvd, Temple Terrace, FL 33617(813) 989-7427
46Miami, FL3241 SW 160th Ave, Miramar, FL 33027(954) 499-3391
47Boston, MA124 W Boylston St, Worcester, MA 01606(508) 853-7266
48Philadelphia, PA1545 Street Rd, Bensalem, PA 19020(215) 639-7427
49New York, NY255 E Main St, Middletown, NY 10940(845) 343-7427
50Washington, DC14115 Crossing Pl, Woodbridge, VA 22192(703) 491-7623

Texas Roadhouse Customer Service Contacts

1. Contact number for customer service:

  • Phone: 1-800-839-7623
  • Contactable for casual issues, suggestions, and help.

2. Texas Roadhouse Contact Form on Website:

  • Head to the Texas Roadhouse. At the bottom of the page, click Contact. Use the Contact Us page to send in a message, question, or concern to the customer service team.

3. Customer Support Email Address:

  • Email: info@texasroadhouse.com
  • Drop an email regarding service queries or feedback.

4. Social Media Support:

  • THE FACTS Facebook: Texas Roadhouse Facebook
  • Twitter: Texas Roadhouse Twitter: Texas Roadhouse 10.
  • Instagram: Texas Roadhouse Instagram: culvers//Instagram: texasroadhouse

For customer support or assistance, you can contact Texas Roadhouse through social media at one of the relevant links below.

5. Mailing Address for General Enquiries:

  • Address:
  • Texas Roadhouse
  • 6040 Dutchmans Lane
  • Louisville, KY 40205
  • USA

6. Texas Roadhouse App for Help:

  • You can access the app to order or check out promotions, or even contact customer support.

Texas Roadhouse Gift Card customer service

Dedicated Support Line

  • You can reach us at 1-800-839-7623 for any and all inquiries regarding Texas Roadhouse gift cards. Including checking a balance, lost or stolen cards, and order assistance.
  • Hours are general business hours (usually Mon-Fri, 8 AM-5 PM CST).

 Online Gift Card Help

Balance Check Options

  • Find your balance online using the Gift Card Balance Page
  • Or call the above 800 above number for automated balance inquiries.

Physical & E-Gift Cards

  • Cards can be purchased either online or in-store.
  • E-gift cards are delivered instantly by email and can be customized with a message.

Refunds and Replacements

  • Lost or stolen cards may be replaced with proof of purchase.
  • Cards are non-refundable and cannot be exchanged for cash unless otherwise required by law.

Shipping Support for Physical Cards

  • Texas Roadhouse offers standard and expedited shipping for physical gift cards.
  • Customer service will help track gift card orders that are lost or delayed.

In-Restaurant Use

  • Gift cards are redeemable at any Texas Roadhouse.
  • They can also be used for dine-in or carryout orders but cannot be used for online third-party delivery.

Promotions & Bulk Orders

  • Special promotions (for example, “Buy $50, Get $10 Bonus”) are frequently run during holidays.
  • Business gift cards in bulk are handled through a bulk order form

Q. How do I contact Texas Roadhouse customer service?

Customer service can be reached by phone at 1-800-839-7623, via their website contact us form, or by email at info@texasroadhouse.com. There is also support via social media, including Facebook, Twitter, and Instagram.

Q. What is the phone number to contact Texas Roadhouse customer service?

The phone number for customer service is 1-800-839-7623. You can contact them to get help.

Q. Can I email Texas Roadhouse for support?

Yes Of course you can! Answer: Yes, you can email with your concern/criticism/question/feedback to info@texasroadhouse.com and their Customer Service Staff will reply to you.

Q. Where is Texas Roadhouse’s headquarters?

The Texas Roadhouse corporation office is based in 6040 Dutchmans Lane, Louisville, KY 40205, United States. You may use this address for general questions or issues addressing the mail.

Q. Does Texas Roadhouse have customer service?

No, Texas Roadhouse does not have customer service on their social media pages, but you can contact Texas Roadhouse using their Facebook or Twitter page.

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